How do I edit my email subscriptions?
Email subscriptions for each of our reports can be changed under User Preferences > Report Subscriptions. This page shows the full list of subscriptions available to you separated into broad categories by type.
The checkbox on the left can be toggled to turn on turn of your subscription to that report, and then the Save button at the top of the page will save your preferences. For your convenience, a sample of each report can be viewed by clicking on the report title. This is the brown link directly to the right of each checkbox.
Clicking on each category header will collapse all of the subscriptions under it. Additionally, there is a Toggle All link that will subscribe or unsubscribe you from that entire category. Finally, at the top of the page we have a Hide/Show All link and a Toggle All Link that will collapse/expand all of the categories or check/uncheck all of your subscriptions respectively.
Where can I find this specific data that I'm looking for?
For our enterprise users, all of the content accessible to you can be searched via the search bar at the top of our site.
Here at EnergyGPS, we're always looking for ways to expand our research further into the realm of energy. If you can't find exactly what you're looking for, feel free to contact us with questions or recommendations for new data or features that can help us better serve you.
Can I export data from your site?
There are three ways you can export data from our site:
- If you are looking at one of our interactive charts, there is an export button above each graph that will download you a csv file of that data.
- Our Data Query Tool is an Enterprise level feature that allows users to write and graph their own queries against our data. After you generate a chart, you can click on the "Export" button to save the data as a csv, or you may click on the "HTML" or "CSV" permalinks under the graph to link back to either the data query page or the csv data respectively.
- We also have programmatic access to our data available to our Enterprise customers via the Time Series API. You can contact us to set up an API key or a free trial.
Can I get a free demo or trial of your services?
For consulting services or enterprise features, trials and samples are given out on a per customer basis. Please contact us to inquire about the service or feature you would like to demo.
Our free daily newsletter is a shallow dive into many of the topics we often write about for our more in-depth weekly articles and monthly recaps. You can subscribe to our daily newsletter to get an idea of the topics and content we normally write about.
What are the differences between subscription tiers?
Details on each of our subscription tiers can be found on our Product Page.
How do I view a purchased report?
All purchased Reports can be found at Preferences Order History. "View" and "Download" links will be available under every report order listed.
How do I view old newsletters or reports?
Enterprise customers can find old reports can be found under Research > Report Search. Here you may search for reports by subject and/or time range, or you may leave the subject line blank and hit filter for a full list of reports available to you. If your reports do not show up or the link appears to not be clickable, please contact us for further assistance.
Silver tier or above newsletter customers can search for our old newsletters via the Google search engine. You can search for "site:www.energygps.com newsletter <keywords>" on Google and they will return our most relevant newsletters to your search.
How do I unlock my account?
For security purposes, accounts are locked after a certain amount of consecutive failed login attempts. To unlock your account, please contact us and provide either the username or email associated with the account and we will be able to reset your account. Note that while we will have to generate a new password for your account, you will be able to reset it after logging in by visiting User Preferences > Change Password page.
How do I activate or deactivate an enterprise account?
Please contact us and provide emails of accounts you'd like to activate or deactivate and we'll be able to set that up for you.
How do I reset my forgotten password?
Passwords can be reset from our Forgot Password page. After filling out and submitting the form, we will send you an email shortly after to set a new password.
